This review covers the entry level massage chair made by Sanyo, which is model HEC-SR1000K. The SR 1000K massage chair recliner has some of the same features as some of Sanyo's higher end models. Our product review makes an evaluation in 5 separate categories and up to 20 points are awarded in each category. The total points are added up to give an overall rating for the massage chair. Here is our review of the Sanyo SR1000K massage chair recliner.
Warranty Coverage & Customer Service: We know you want to jump right into the features and functions, so we will put this first. The warranty coverage for the SR 1000 is very good for an entry level chair. The reason is Sanyo gives the same warranty for all their chairs. That is positively great for the SR1000. You get the following warranty: 3 years on the roller mechanism, 1 year parts and labor and 1 year of in the field technician service. Customer service is improved with a national call center. We rate this chair a 19 in this category.
Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.
Ease of Use: This is perhaps a category because it is a pet peeve of ours. Let's face it our world is getting more complex and so are the devices in it. It is the responsibility of the maker of these items to keep it simple. We found the remote to have too many steps to get what you want compared to other massage chairs. This was surprising given that it was a Sanyo. But nevertheless, it is what it is. We rate the SR-1000 a 16 for ease of use.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: This is the most important category, since this is what a massage chair is all about. The SR 1000K comes with the following manual massage techniques: massage, tapping, combination, stretch 1 and stretch 2. The massages can be used in combination with the stretch 1 and stretch 2 functions. There are 2 automatic programs which are Relax and Recovery. First you choose the massage and then you can select the region of the body to target. You can select neck/shoulder, upper body, or waist. The SR1000K also comes with a calf and foot massager. The leg rest can be used directly for the calves. You must flip the foot massager out to use the foot massager. The leg rest allows you to target the following regions: calves, back of the knees, soles of the feet and the Achilles tendon/heal. The leg rest roller mechanism provides effective massage to the calves and the back of the knees. We rate the massage therapy of the SR-1000 a 17.
The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering. - 16004
Warranty Coverage & Customer Service: We know you want to jump right into the features and functions, so we will put this first. The warranty coverage for the SR 1000 is very good for an entry level chair. The reason is Sanyo gives the same warranty for all their chairs. That is positively great for the SR1000. You get the following warranty: 3 years on the roller mechanism, 1 year parts and labor and 1 year of in the field technician service. Customer service is improved with a national call center. We rate this chair a 19 in this category.
Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.
Ease of Use: This is perhaps a category because it is a pet peeve of ours. Let's face it our world is getting more complex and so are the devices in it. It is the responsibility of the maker of these items to keep it simple. We found the remote to have too many steps to get what you want compared to other massage chairs. This was surprising given that it was a Sanyo. But nevertheless, it is what it is. We rate the SR-1000 a 16 for ease of use.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: This is the most important category, since this is what a massage chair is all about. The SR 1000K comes with the following manual massage techniques: massage, tapping, combination, stretch 1 and stretch 2. The massages can be used in combination with the stretch 1 and stretch 2 functions. There are 2 automatic programs which are Relax and Recovery. First you choose the massage and then you can select the region of the body to target. You can select neck/shoulder, upper body, or waist. The SR1000K also comes with a calf and foot massager. The leg rest can be used directly for the calves. You must flip the foot massager out to use the foot massager. The leg rest allows you to target the following regions: calves, back of the knees, soles of the feet and the Achilles tendon/heal. The leg rest roller mechanism provides effective massage to the calves and the back of the knees. We rate the massage therapy of the SR-1000 a 17.
The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering. - 16004
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