Saturday, November 22, 2008

Review of the Panasonic EP-30004 Massage Chair

By Steve Esquire

Panasonic has advanced its massage chair product line with the Real Pro Ultra Series. The Real Pro Ultra series uses a technology platform concept. Low and high end models share the same technologies. This scalable technology permeates the Real Pro Ultra line. We will look at the EP 30004 model which is second in the series.

Panasonic is a household name in electronics, so you do not have to be concerned about having your warranty honored down the road. We like to caution potential massage recliner buyers to also go with a reputable brand. There are many small importers that offer cheap massage loungers with great warranties that are never honored down the road. With that said, Panasonic will be there down the road.

So what does Panasonic give you for warranty coverage? With the EP-30004 you get 3 years on parts and 1 year on labor. You do get in home technician service for that first year as well. This is perhaps the most generous part of the warranty. The 1 year labor is just too short. Most manufacturers give you 3 years on the parts. Maybe you can get an extended warranty, but you need to find out.

So enough warranty, let us move on to bigger and better things like features. The EP30004 comes with many advanced features like the lower body stretch and the shoulder stretch. Panasonic has added the Junetsu massage therapy technique. This is a kneading type massage and makes small motions in a circle. It can penetrate in a given area with a radius of about 1 inch. There is also firm pressure to penetrate deeper into the muscle tissue.

The Real Pro Ultra Series is known for its variety of massage therapies. The EP 30004 is no exception with 4 automatic massage therapy programs and 8 manual massage therapy programs. The 8 manual include junetsu, shiatsu, kneading, Swedish, stretch, tapping, rolling and grip. You can also select from 5 manual back courses. These cover different regions of your back for excellent coverage and relief.

Besides the voice guidance, Panasonic includes the self programming feature. The self programming button will remember the last 5 minutes of massage performed. It then stores it in memory for instant recall. This is particularly effective for regions you want to target for repeated massage therapy. After all, massage therapy is most effective when done on a recurring, frequent basis. You can use the self program for up to four users.

The lower body is covered with an air compression massage system. This system uses strategically place airbags throughout the massage recliner to target the hands, arms, feet, calves, thighs and buttocks. The massage technique is a squeeze, hold and release compression style. This is very soothing and relieving for the extremities of the body. Additionally, there are stretching capabilities for both the legs and the shoulders. These are great to help increase flexibility by elongating the muscles.

We are unimpressed with the look of the design. It tends to be very industrial. However, it is very functional, which hopefully makes up for its lack of savvy design. There is a leg extension which goes an extra five inches. The arms and hands are massaged by lifting up a cover on the armrests. The compression is actually firm. At least the Panasonic design team got rid of the unsightly arm massage apparatus.

Overall rating for us is an A-. We like the Junetsu massage and the air massage for the hands. The arm is weak because of the angle that the arm rest tilts up. The warranty needs a little more beef. The massage therapy is strong and effective. There are advanced features such as voice guidance and memorizing self programs. If you are checking out massage chair recliners in this price range, then use the EP 30004 as the benchmark to beat. - 16004

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