Human Touch has a wide variety of massage chairs for virtually any need and budget. This review will focus on the HT-7120 massage recliner by Human Touch. This recliner is in the $2,000 to $3,000 price level. This review is in 5 main parts which include warranty coverage and customer service, comfort and ergonomics, ease of use, key features and massage therapy. Each of these areas can earn up to 20 points each. An overall rating is given by summing up the areas for a total possible rating of 100. Let us see how the HT 7120 rates in this review.
Warranty Coverage and Customer Service: Warranty is at the company level, but nonetheless, warranties vary significantly with massage chairs. You want to make sure you have sufficient long term protection for this key investment. The HT 7120 warranty coverage is as follows: structure is covered 3 years, parts are covered 1 year and labor is covered 90 days. Human Touch also covers shipping expenses for parts for the first 90 days. The warranty coverage is on the low end for the industry and this price level. Customer service is provided by Human Touch and is effective. The HT 7120 earns a 12 in warranty and customer service.
Comfort and Ergonomics: Ergonomics is the science of designing products to fit your body and its associated movements. This is particularly important with massage chairs where you need to relax. The HT 7120 has a good ergonomic design and construction. It fits the body well and the adjustments are well positioned. Interestingly, you can adjust the width of the leg ottoman but it cannot be extended. We give this massage recliner an 18 for comfort and ergonomics.
Ease of Use: With so many new features being added at a furious rate to massage chairs, we are always concerned with the average user being to navigate the controls and other functions. Human Touch has a very nice remote control with this chair. It is slim and fits easily in the palm. The controls are well laid out and it is simple to navigate the functions. We are impressed with the controller and it does not come with a remote stand, but tucks away in a special pocket. The only manual control is for the rotating the leg ottoman. Most users need to lean quite a bit forward to reach the control and then you need to use your feet to rotate it. The HT-7120 earns a 19 in ease of use.
Key Features: The features that stand out in the HT 7120 are the compression massage and the width adjustment in the leg ottoman. The compression massage is similar to a sports therapy massage. Sports therapy massages use deep tissue and firm pressure to stimulate the muscles. The HT-7120 uses a rocking motion and stroking. The rocking motion loosens the spinal joints and the stroking elongates and applies pressure to the muscles. The width adjustment of the leg ottoman is a novel function. The channel can be set to different widths to better fit your calves or feet. The channel has airbags, so the compression can be increased or decreased by changing the channel width. The 7120 gets an 18 in this category.
Massage Therapy: You get a virtual arsenal of massage therapies with the HT-7120 recliner. Select from 3 pre-set programs, 5 manual massage techniques and 3 height adjustments for the back. The 3 pre-set programs include sore muscle relief, energy rejuvenate and auto-demo. The 5 manual massage techniques include rolling, kneading, compression, percussion and vibration. The height adjustment enables you to set where you want the massage on your back. Additionally, you can stretch your lower body, or add heat to your lumbar area as well as massage your feet and calves. This recliner gets a 19 in this category.
The overall rating we give the HT 7120 is an 86 points out of 100. We like the contemporary design of this classic massage chair recliner. The massage therapies are thorough and invigorating. We are concerned with the light warranty with this recliner. The HT 7120 comes with some advanced features and has an easy to use remote. If you are shopping for a mid range model, then the HT 7120 is a massage chair recliner worthy of your attention. - 16004
Warranty Coverage and Customer Service: Warranty is at the company level, but nonetheless, warranties vary significantly with massage chairs. You want to make sure you have sufficient long term protection for this key investment. The HT 7120 warranty coverage is as follows: structure is covered 3 years, parts are covered 1 year and labor is covered 90 days. Human Touch also covers shipping expenses for parts for the first 90 days. The warranty coverage is on the low end for the industry and this price level. Customer service is provided by Human Touch and is effective. The HT 7120 earns a 12 in warranty and customer service.
Comfort and Ergonomics: Ergonomics is the science of designing products to fit your body and its associated movements. This is particularly important with massage chairs where you need to relax. The HT 7120 has a good ergonomic design and construction. It fits the body well and the adjustments are well positioned. Interestingly, you can adjust the width of the leg ottoman but it cannot be extended. We give this massage recliner an 18 for comfort and ergonomics.
Ease of Use: With so many new features being added at a furious rate to massage chairs, we are always concerned with the average user being to navigate the controls and other functions. Human Touch has a very nice remote control with this chair. It is slim and fits easily in the palm. The controls are well laid out and it is simple to navigate the functions. We are impressed with the controller and it does not come with a remote stand, but tucks away in a special pocket. The only manual control is for the rotating the leg ottoman. Most users need to lean quite a bit forward to reach the control and then you need to use your feet to rotate it. The HT-7120 earns a 19 in ease of use.
Key Features: The features that stand out in the HT 7120 are the compression massage and the width adjustment in the leg ottoman. The compression massage is similar to a sports therapy massage. Sports therapy massages use deep tissue and firm pressure to stimulate the muscles. The HT-7120 uses a rocking motion and stroking. The rocking motion loosens the spinal joints and the stroking elongates and applies pressure to the muscles. The width adjustment of the leg ottoman is a novel function. The channel can be set to different widths to better fit your calves or feet. The channel has airbags, so the compression can be increased or decreased by changing the channel width. The 7120 gets an 18 in this category.
Massage Therapy: You get a virtual arsenal of massage therapies with the HT-7120 recliner. Select from 3 pre-set programs, 5 manual massage techniques and 3 height adjustments for the back. The 3 pre-set programs include sore muscle relief, energy rejuvenate and auto-demo. The 5 manual massage techniques include rolling, kneading, compression, percussion and vibration. The height adjustment enables you to set where you want the massage on your back. Additionally, you can stretch your lower body, or add heat to your lumbar area as well as massage your feet and calves. This recliner gets a 19 in this category.
The overall rating we give the HT 7120 is an 86 points out of 100. We like the contemporary design of this classic massage chair recliner. The massage therapies are thorough and invigorating. We are concerned with the light warranty with this recliner. The HT 7120 comes with some advanced features and has an easy to use remote. If you are shopping for a mid range model, then the HT 7120 is a massage chair recliner worthy of your attention. - 16004
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