Wednesday, January 14, 2009

Review for the Sanyo HEC SR1000K Massage Chair Recliner

By James Knolan

Sanyo has a full range of massage chairs in their product line. We are going to take an in depth view of the entry level model for Sanyo. The model SR 1000K is the subject of this product review. Our reviews are systematic and we judge any massage chair is five critical areas. We give a point rating of up to twenty points per area for a total possible score of 100. This is the SR-1000K massage chair recliner by Sanyo.

Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.

Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.

Ease of Use: This is perhaps a category because it is a pet peeve of ours. Let's face it our world is getting more complex and so are the devices in it. It is the responsibility of the maker of these items to keep it simple. We found the remote to have too many steps to get what you want compared to other massage chairs. This was surprising given that it was a Sanyo. But nevertheless, it is what it is. We rate the SR-1000 a 16 for ease of use.

Key Features: One of the interesting things with this model is that it has many technologies handed down from the higher level massage chairs in the Sanyo line. This is great for an entry level massage chair. Take for instance, the stiffness detector. The stiffness detector is found in Sanyo's high end model. This device is gripped with the hand. It monitors your pulse and sweat. It knows (somehow) where these changes are coming from and it actually targets those areas. Another electronic gadget integrated is the shape sensor. The shape sensor checks your body position in the chair and changes the massage to where you are. Interesting stuff, we give it an 18.

Massage Therapy: The Sanyo SR 1000 massage chair has the capability to massage your back, neck, shoulders, calves and feet. We consider a full body massage chair one that also has a seat massage which the SR1000 lacks. The SR 1000 comes with 2 automatic programs. One is for a more soothing massage and the other targets you after more vigorous activity. There are 3 manual massage techniques and there are 3 manual courses. The manual courses enable you to target a particular area with a massage treatment. You also get your calves and feet via the leg rest. The SR 1000 rates a 17 for massage therapy.

So how does the Sanyo SR1000K rate overall? In our review it gets an 87/100 points. We like the warranty and that gives you confidence that it will last. The electronic features are interesting, but they seem to be at the expense of more massage treatments. There are only 2 automatic programs, which seem a bit light compared to other massage chairs. The look of the chair is a little different, because the main power is located on the side. The aesthetics are nice otherwise. This is an interesting massage chair and is worth checking out. - 16004

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